Cookies Policy

Cookies are small text files placed on your device when you visit a website.

We also use similar technologies such as software development kits (SDKs), pixels, local storage, and device identifiers, particularly within our mobile applications.

These technologies allow us to recognize your device, enable functionality, and understand how our Services are used.

To enable core functionality of our website and Services.

To maintain security, prevent fraud, and protect user accounts.

To remember preferences and settings.

To analyze usage, performance, and improve our Services.

To support communications, feature delivery, and troubleshooting.

Strictly Necessary Cookies: Required for the operation, security, and basic functionality of our Services. These cannot be disabled where required to provide the Services.

Performance and Analytics Cookies: Help us understand how users interact with our Services so we can improve performance and usability.

Functionality Cookies: Allow us to remember choices you make, such as language or region.

Advertising and Measurement Technologies: Not currently used by Hven. If that changes, this policy will be updated first, and consent will be requested where required by law before any such technology is deployed.

Cloudflare — delivers and secures the website; sets strictly necessary cookies (such as bot-protection cookies) that cannot be disabled.

Google Analytics — traffic measurement on the website: pages visited, referral source, approximate region.

PostHog — product analytics that shows us how features are used; on the website this may include replaying anonymised sessions to diagnose usability problems.

Sentry — error and performance monitoring; when something breaks, it may capture a replay of the affected session so we can fix it.

Local storage — remembers device-level choices, such as dismissing the cookie notice.

We do not use advertising cookies, and we do not sell or share data collected by these technologies for cross-context behavioral advertising.

In our mobile applications, we may use SDKs, mobile advertising identifiers, or similar technologies instead of traditional browser cookies.

These technologies serve similar purposes, such as enabling functionality, analytics, and security.

You can control or reset certain mobile identifiers through your device settings.

Visitors in the EU, UK, and EEA: analytics technologies stay off until you choose “Accept cookies” in the banner. Choosing “Essential only” keeps them off; only strictly necessary technologies run.

Everywhere else: the banner is a notice, and you can still opt out at any time.

You can change your choice whenever you like via Cookie preferences in the website footer, which re-opens the banner.

Error monitoring (Sentry) runs for all visitors as a strictly necessary/legitimate-interest technology — it is how we know the site is broken — but session replay is only enabled for European visitors after consent.

You can manage or disable cookies through your browser settings.

You can manage tracking preferences within your device or operating system settings, including mobile advertising identifiers.

Where required by law, we request consent before placing non-essential cookies or similar technologies.

Please note that disabling certain cookies or technologies may affect the functionality or availability of some features.

We may allow trusted third-party service providers to use cookies or similar technologies to support analytics, performance monitoring, communications, or feature delivery.

These providers process information on our behalf and are subject to contractual obligations to protect your data.

We do not permit third parties to use these technologies for their own independent purposes without appropriate authorization.

Some browsers or devices offer “Do Not Track” or similar signals.

Because there is no universally accepted standard for such signals, our response may vary depending on applicable law and technical feasibility.

Where required by law, we honor recognized opt-out signals such as Global Privacy Control (GPC).

We may update this Cookies Policy from time to time to reflect changes in technology, law, or our practices.

Material updates will be communicated through our Services or by other appropriate means.

If you have questions about this Cookies Policy, contact us at [email protected].